Right Of Withdrawal
In line with EU regulations, any of our Consumer customers can repudiate a purchase contract for a product without any reason for a reflection period of 14 days, provided that product seals have not been broken. A Consumer is defined by the EU as a natural person who does not act for purposes related to a commercial, trade, craft or professional activities.
The reflection period starts on the day:
the product was delivered to the Consumer or by a third party appointed by the Consumer in advance, which is not the carrier
or, if the Consumer ordered several products in the same order: the day on which the Consumer or a third party appointed by him received the first product.
in case the delivery of a product consists of several batches or parts: the day on which the Consumer, or a third party appointed by Consumer, received the first batch.